Pelaksanaan Inovasi Daerah di Bidang Pelayanan di masa Pandemi Covid-19
The quality of community service is a measure of the progress of the village government, because the community can judge whether the service system applied to the Batulo village office is adequate or not. So that the sub-district government's progress can be assessed by the services provided to the community. The type of research used is research, this qualitative method can be used to discover and understand something behind a phenomenon that is not yet known. The qualitative descriptive format aims to describe, summarize various conditions, situations or various phenomena of social reality that exist in society. Based on the research results, it can be concluded that the implementation of Service Innovation in Batulo Village, Baubau City is not optimal because there are innovations that have been realized as the tree of hope that the simataku program is unable to do. services in Batulo village improve because it doesn't work, the two existing innovations cannot be managed by employees
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